They never responded to my calls or their "contact us" email system..it's been 5 days, I guess they aren't interested in my local business! Grrrrr
Pascal Hang
-
September 28, 2015
We talked to about 6 roofers for a new roof. Ken Cooper Roofing was not the lowest bid, but they really were the company we wanted to go with. I meet Kyle (Ken's son) for the first visit, and had a good feeling about them. It wasn't about the cheapest, but more about who seemed to care about the work, and they got first pick.
The team is great, fast and clean; Francisco knows what he's doing, really great experience.
On the day they opened up the roof, I saw all that mess in the garage and the attic, I thought 'd have so much cleaning to do that night. I came home in the evening and it was all cleaned up, really appreciated that they cleaned up nicely behind them!
I had some extra garbage that I had to somehow take to the dump, and they were ok with using their truck to help clear that as well.
Ken and Kyle are good with letting you know everything up front. I'm glad they are both involved and both come to the house, shows that they care about what their workers do. I had forgotten the signed contract and checks at work when they came back the second time, and they were very understanding and worked through the service without requesting the 10% deposit, showed they trusted us, and are not worried about the quality of their work.
The roof looks amazing! Thank you!
Our Address
94 Galli Dr, Novato, CA 94949, USA
Claim Listing: Ken Cooper Roofing & Gutter Systems
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They never responded to my calls or their "contact us" email system..it's been 5 days, I guess they aren't interested in my local business! Grrrrr
We talked to about 6 roofers for a new roof. Ken Cooper Roofing was not the lowest bid, but they really were the company we wanted to go with. I meet Kyle (Ken's son) for the first visit, and had a good feeling about them. It wasn't about the cheapest, but more about who seemed to care about the work, and they got first pick. The team is great, fast and clean; Francisco knows what he's doing, really great experience. On the day they opened up the roof, I saw all that mess in the garage and the attic, I thought 'd have so much cleaning to do that night. I came home in the evening and it was all cleaned up, really appreciated that they cleaned up nicely behind them! I had some extra garbage that I had to somehow take to the dump, and they were ok with using their truck to help clear that as well. Ken and Kyle are good with letting you know everything up front. I'm glad they are both involved and both come to the house, shows that they care about what their workers do. I had forgotten the signed contract and checks at work when they came back the second time, and they were very understanding and worked through the service without requesting the 10% deposit, showed they trusted us, and are not worried about the quality of their work. The roof looks amazing! Thank you!