Floorcoverings of Marin County, Inc
20 Pimentel Ct Suite C1, Novato, CA 94949, USAAbout Floorcoverings of Marin County, Inc
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I called and stopped by 30+ stores in the bay area and across the US and Michel was the one guy who took the extra steps in finding the flooring needed to finish a project. Service and dedication seems to be his focus and I for one completely appreciate his way of running a business.
Michel was absolutely 5 star in his service. He answered texts and phone calls almost immediately and helped my wife and I get the exact floors we wanted. What is even more impressive is that even after Michel sold us the floors, he continues to field my calls and answer all of my questions. We are installing our own luxury vinyl flooring and I have had several install questions. Michel, with what sounds like a lifetime in the business, freely shares his flooring, install and maintenance knowledge. Great company, great products, even better guy running the show.
Michel was incredibly patient and helpful while I was trying to select the flooring in my price range. He sent me detailed options and estimates. I am so pleased with our flooring! Jorge, the installer, was detail oriented, efficient and honest as well. I have a young son, so the team vacuumed and cleaned our home thoroughly. I will definitely have Michel and his team work on our home again!
Michel and Jorge installed new engineered hardwood floors in our new house and we could not be happier with the result! There were quite a few challenges due to COVID19 delayed material, but we felt Michel did everything he could to start the project as soon as possible. Once the material arrived, Jorge was working full time to finish the work, performing flawlessly and the result is stunning. Everyone who has come to our house was amazed by the new floors, so thanks Michel and Jorge for your great job!
I worked with Michel to get an estimate and purchase materials for redoing the floors in my entire house. Overall it was easy working with him and he was very thorough and professional. He required a couple of nudges and reminders here and there but he also made sure to follow up even after I made the purchase. I would definitely recommend working with him.